Can't see images on frontend

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This topic contains 3 replies, has 4 voices, and was last updated by Alex_support Alex_support 5 months ago.

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  • Author
    Posts
  • #15105

    molrich67
    Participant

    Digital publication book doesn’t show images on the frontend. What’s the problem?
    Can this be solved?

    #15109
    mila_support
    mila_support
    Keymaster

    Hi @molrich67!
    Most likely there is a conflict with your other plugin or theme.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme.
    If it doesn’t help, then contact us through our internal support

    #17365

    gayle
    Participant

    The plugin did this on my site installation as well. Viewer was loaded, but created images do not load. Cannot reconfigure my theme or plugins just to meet the demands of your publication plugin. Not worth it for me and my client. Maybe you should compile a list of incompatible plugins or themes so developers can check it first to see if there is a conflict and judge if they want to buy the software.

    Have requested a refund. Please provide.

    #17584
    Alex_support
    Alex_support
    Moderator

    Hi, @gayle.
    As I know, we already refunded your money for purchase. Unfortunately we can’t control all WordPress developers and all plugins.
    We always are trying to resolve such kind of issues, if we can. But sometimes conflicts can’t be fixed in our plugin, because wrong code is implemented in third party plugin.
    I recommend you to read this developers manifest: https://supsystic.com/blog/wordpress-developers-manifest/
    Supsystic programmers are always trying to make a code, that does not interfere with other developers.

    Best regards, Alex.

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