Clicking "X" in popup now counts as a conversion???

Home Forums PopUp Plugin Clicking "X" in popup now counts as a conversion???

This topic contains 2 replies, has 2 voices, and was last updated by mila_support mila_support 6 months, 3 weeks ago.

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  • Author
    Posts
  • #12343

    Josh Keely
    Participant

    Hi. I have a major problem. I am not sure how long this has gone on, but on the popup (for example: http://livingwordin3d.com/discovery/#ppsShowPopUp_336), if you click the “X” in the upper-right, it is counting as a conversion in the statistics! This never was the case before we updated.

    Can you please address this ASAP so my data doesn’t get corrupted further?

    #12410
    mila_support
    mila_support
    Keymaster

    Hi,
    Thank you for reporting about the issue.
    We will try to fix this issue in the next version of plugin.
    I will inform you about the update.

    In the case you need this fix urgently, please contact us through our
    internal support.

    #12447
    mila_support
    mila_support
    Keymaster

    Hello Josh,

    The problem was caused by the fact that we added 2 events to track closing and errors during registration in our plugin. They were taken into account in the conversion, as they were events. But we improved it and released new version of plugin. Now conversion is counted correctly. Please update both versions of plugin and check it.

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