Conditional signup to Newsletter not working

Home Forums PopUp Plugin Conditional signup to Newsletter not working

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #17674
    #17680
    Alex_support
    Alex_support
    Member

    Hello, @jsapriel
    Actually, if you use WordPress by default to store your subscribers there, there is no difference between Subscribe and Registration tabs – both of them allows you to store new users in WordPress DB and set them required roles.
    But if you don’t want to store your subscribers in WordPress, you can choose many other third party services to store them using our Popup plugin and its Subscribe option: http://prntscr.com/jkkbhk. Registration field doesn’t allow you to do this.

    Now, can you explain in more details – what exactly is not working for you now? As I understand – you want to redirect users after pressing Subscribe button to some special page. Is it work now? If no, what happens after you press the subscribe button?
    Can you give us a link to a page on your website, where we can test your popup and see the issue with it? Also, it would be great, if you provide us screenshots with your popup settings.

    #17687

    jsapriel
    Participant

    Hello Alex,

    Thank you for your fast reply.
    So, the flat video popup does record the name & email address of visitors who register through the popup in the WP user database.
    That works.
    I want visitors who register through the Supsystic popup to see a NEW browser tab or window that is the page where visitors can access a set of
    instructional videos reserved only to people who registered. << That is not working.
    How do I make that happen?

    The URL of the private page that contains those instructional videos is: https://californiaclimbingschool.com/ccs-technical-climbing-instructional-video-subscriber-access-only/

    Thank you for your help

    Jacques

    #17692
    Alex_support
    Alex_support
    Member

    Thank you for providing link to restricted page, which as I understand is a “final destination” after subscribing via your popup.
    But can you provide me a link and directions where exactly I can find a popup on your website? Also, it would be great, if you provide us screenshots with your popup settings from admin area. If you are not comfortable with providing details of internal settings on public forum, you can write us via internal contact form and ask Alex (me) for help there.

    #17695

    jsapriel
    Participant

    Thank you Alex,

    I had turned off the popup so not to annoy visitors.
    I just turned it back on. The popup is on the Homepage.

    Sending you admin screen captures next.

    #17696

    jsapriel
    Participant

    Hello Alex,

    I generated two screen captures of the Supsystic popup “Main” setup screen and of the “Subscribe” setup screen.
    How do I send those two screen captures to you?
    Thank you

    #17698
    Alex_support
    Alex_support
    Member

    Hello, @jsapriel.
    You can upload screenshots to any free image hosting, like screencast, imagebam, imageshack or any other and give us a link to view it.
    What I can suggest now without information about popup settings:
    1. Redirect to required page is working, because after submitting I was redirected to this page: https://californiaclimbingschool.com/ccs-technical-climbing-instructional-video-subscriber-access-only/ – but access for it is not available.
    2. Popup was opened again on this new page – I think you don’t want it there, that’s why I recommend you to configure on what pages to show or not show this popup. Here is a screenshot with required option: http://prntscr.com/jkzwg6.
    3. The main issue – why users can’t see the content of redirected URL – they need to confirm the subscription. Only after that they will become subscribers on your website. Possible solution – create subscribers without confirmation – you can configure it here: http://prntscr.com/jl01iy

    If this will not help, please contact me via internal support, this way we can configure your popup properly faster.

    #17711

    jsapriel
    Participant

    Hello Alex,

    Thank you for your reply.

    🙂

    Here are the two screen captures of my popup configuration:
    > http://www.screencast.com/t/ErZjSmDW5b
    > http://www.screencast.com/t/8yondCRqdxWY

    1. Glad to hear that you saw the instructional video page that is supposed to show up after someone signs to the newsletter.
    I do not understand what you mean by “access for it is not available.”??

    2. Popup was opened again on this new page. Yes because I had configure the popup to open twice in a single day so that it could be tested.
    I changed that configuration so that the popup opens only once/day/visitor.

    3. I agree, the main issue is why users can’t see the content of redirected URL??
    Actually, I just checked, I did not force visitors to confirm their subscription.
    So what is going on?

    That is the issue.
    Thank you for your help

    Jacques

    #17712

    jsapriel
    Participant

    Hello Alex,

    I deleted the two subscriber userid you created on the CaliforniaClimbingSchool.com website
    so that you can re-register if you want to.

    Jacqueds

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