Digital Publication and AVADA Theme

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This topic contains 6 replies, has 2 voices, and was last updated by Alex_support Alex_support 1 year ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #18922

    arne.schorer
    Participant

    I wanted to ask if anything is known that the plugin with the Avada Theme does not tolerate?
    I dont see any pictures in the frontend, but there are some in the preview, but the width and height is totaly wrong.
    In the error console, I see the following errors:

    if i deactivate the Autoptimize Plugin i get the fusion-scripts errors:

    The Fusion Script i think is essential for Avada Theme, so im asking.
    Otherwise the plugin would be worth considering

    Arne

    #18941
    Alex_support
    Alex_support
    Moderator

    Hello, Arne.

    Please, switch temporary your theme to a standard one and then check this issue. If it’s gone, it’s definitely a conflict with your Avada Theme.
    If no – we should inspect that issue deeper. Anyway, please let us know the results.

    #18949

    arne.schorer
    Participant

    Hi,

    i switched to Twenty Seventeen Theme, Problem is still there.

    #18966
    Alex_support
    Alex_support
    Moderator

    Hello, Arne.

    You should also inspect conflict with all other plugins on your website.Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. More useful information you can find here: https://supsystic.com/tips-for-solving-issues-faster/

    If you still can’t figure out what is wrong, please contact via internal support and we’ll try to resolve it together.

    #18974

    arne.schorer
    Participant

    Hello,

    i deactivated all Plugins and switched to origianal theme, still the same 🙁

    Arne

    #18981

    arne.schorer
    Participant

    I just tried another flip book plugin, that works fine withouit any issues.
    So no need to ivestigate it….

    Arne

    #18985
    Alex_support
    Alex_support
    Moderator

    Hello, Arne.

    Thank You for Your feedback. Its important for us to solve Your problem and help You enjoy our products. Its a pity that You didnt have an opportunity to estimate our plugins benefits. Its definitely our problem that we didnt make everything to make it easy for You to use it.

    Anyway, if you change your mind, we are ready to help you in resolving of that issue.

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