FAQ and Documentation


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    Frequently Asked Questions for PopUp WordPress plugin by Supsystic



    Good day,

    Just a question,
    I have created a new pop-up; with 2 buttons. Is there a way to manage this 2 buttons with “ok” and “cancel” actions? (cancel would redirect the url to the homepage, “ok” would permit the current page loads)




    Just wondering where I can find my subscribers?



    How to make the popup only popup at main page but not other page and post?



    Hi there, I would love to change the colour of the text “A confirmation link was sent to your email. Please check your email!” – It is very hard to read in the light greenish/blue and does not fit with the colour theme of my website. Unfortunately, I could not find it in the CSS or HTML code. Would you be able to advise, please? Thanks in advance.


    Hello Ellin Stel
    If you select subscription via WordPress, to find your subscribers go to Users tab on the left navigation menu of WordPress. Each profile of subscriber contains information about user email.
    If you selected subscription to another mail service – all information about your subscribers you can find in your mail service account.
    Also please check this article – http://supsystic.com/subscription/ It is about all subscription settings.


    Hello Alexander1873,
    Go to Main tab of PopUp settings -> Show on next pages section -> activate “Show on next pages / posts ” and select “Main Home Page” pages/posts list – http://screencast.com/t/ThiAaA1lwzPa


    Hello JosephLuc,
    Go to HTML/CSS Code tab -> CSS editor -> scroll to the end and insert this code –
    #ppsPopupShell_[ID] .ppsSuccessMsg {
    color: #4ae8ea !important;

    #4ae8ea – change this color on that you want.


    Josh Keely

    Can you please check out this topic? I am a pro user and my ticket has not been answered in over 24 hours. It is urgent:



    Hi Josh,

    I’m sorry for the late reply.
    Please, check our reply at Clicking “X” in popup now counts as a conversion

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