Fatal Error on plugin activation

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This topic contains 1 reply, has 2 voices, and was last updated by Alex_support Alex_support 1 year, 2 months ago.

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  • #18237

    abeblizzard
    Participant

    Hi, i just downloaded the Membership plugin, WordPress install it without any problem but when i click on “activate” after installation the i receive a blank page with this:

    Fatal error: Uncaught exception 'RuntimeException' with message 'Table 'my_tgg.avwp_supsystic_membership_settings' doesn't exist' in /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Base/Model/Settings.php:127 Stack trace: #0 /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Base/Model/Settings.php(136): Membership_Base_Model_Settings->set(Array, 'design') #1 /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Installer/Module.php(180): Membership_Base_Model_Settings->saveSettings(Array) #2 /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Installer/Module.php(105): Membership_Installer_Module->createSettings() #3 /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Installer/Module.php(14): Membership_Installer_Module->onActivation(false) #4 [internal function]: Membership_Installer_Module->afterModulesLoaded('') #5 /membri/tgg/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array) #6 /membri/tgg/wp-includes/cl in /membri/tgg/wp-content/plugins/membership-by-supsystic/src/Membership/Base/Model/Settings.php on line 127

    And i must delete the plugin from ftp in order to use wp admin panel again.
    I already unistalled Buddypress and deactivated Ultimate Mmember but the problem still exist.
    How can i solve the problem?

    #18301
    Alex_support
    Alex_support
    Moderator

    Hello, @abeblizzard

    Please try to reinstall Membership plugin again. Looks like it doesn’t create required table in your DB.
    If you still have problems with plugin activation, please contact us via internal support and we’ll try to find a solution together.

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