- This topic has 11 replies, 3 voices, and was last updated 5 years, 5 months ago by Anonymous.
- June 20, 2017 at 14:07 #14526
Hey there! I’m new on this forum, and i came here because i have a big problem.
I’m doing an internship and so a website on wordpress. I chose to use the Gallery by Supsystic because i used it one time before and i was very great.
So, let me explain my problem. I have the latest version of wordpress and of the plugin, but the gallery doesnt show at all, why?
There are screens if it can help you :
As you can see there is a blank space and not the gallery.
As you can see here, the gallery is in the developper tools, but it doesnt show on the website.
I give you one more screen of my code (because i am using my own template) :
So, if someone has the solution, he would save my life !June 20, 2017 at 20:48 #14548
Thank you for contacting us regarding your issue. It was redirected to our developer. I will inform you about the progress.June 21, 2017 at 01:20 #14549
Thank you for the answer, maybe i just don’t have some lines of code in my functions.php or something like this !June 21, 2017 at 11:51 #14577
Please provide the page link on your site with the issue.
Thus I can see what’s wrong and try to help you.June 21, 2017 at 12:34 #14579
Sure! Here is the link :
Gallery problemJune 21, 2017 at 21:13 #14604
Most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.June 22, 2017 at 12:08 #14607
I thought it was a conflict with a plugin, but I already tried to unistall others, so i’m only running the Gallery by Supsystic, which isnt working..
I tried to change the theme, but it’s not working too. As I said, i made my own template with my code, and maybe i missed something?June 22, 2017 at 16:45 #14613
Please clarify where exactly you have inserted gallery PHP code.June 22, 2017 at 18:33 #14624
I put it in my file named “realisations.php”
Here is a screenshot of the folder where we can find “realisations.php”, which contains the shortcode ;June 22, 2017 at 21:07 #14634
Oh, I don’t know if you wanted the content of my file, so in case of :
June 22, 2017 at 21:24 #14635
Hey! I found the solution! It was very simple, i just forget to add the
<?php wp_head(); ?> before closing the head. Thank you for your assistance!June 24, 2017 at 14:30 #14653
That’s great that you find solution and gallery works fine now.
Contact us if you have other questions.
We do our best to help you.
It will be nice if you help us and boost plugin with review on WordPress.org
All you need is to follow the link:
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