gallery settings link does not work

Home Forums Photo Gallery Plugin gallery settings link does not work

This topic contains 6 replies, has 6 voices, and was last updated by Ole_Support Ole_Support 5 months, 3 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #14318

    barker.alex
    Participant

    HI,
    I have just been using the ‘PhotoGalley Plugin’ pro version, but when i go to a gallery to edit the settings, all i get is a blank page.
    It seems to be fine when i create a new gallery and edit the settings there, but not when i come to edit the settings later.

    Hope someone has an idea

    TIA

    #14319

    barker.alex
    Participant

    Just a qucik update,
    it seems as though it does not like to work with anything less than PHP 5.6 or higher

    Thanks

    #14329
    mila_support
    mila_support
    Keymaster

    Hi @barker.alex

    Please contact us through our
    internal support.
    We will help you to solve the problem.

    #18157

    sangjkim87
    Participant

    Hi I am having the same problem as well. When I change my PHP to 5.6 or higher though, it gives me an error message saying it can’t create a directory.

    #18167
    Alex_support
    Alex_support
    Moderator

    Hello, sangjkim87

    Please specify, what version of PHP do you use? Our Photo Gallery plugin is working fine with latest versions of PHP. For example, we have PHP Version: 7.0.30-1 on our live website and there aren’t any problems with galleries there.

    #21697

    epatton
    Participant

    Everything is blank for me in the pro version. The free one was working just fine, but I wanted full functionality. So frustrating. I filed out the internal form, but haven’t heard back.

    #21787
    Ole_Support
    Ole_Support
    Moderator

    Hello, @epatton
    Thank you for contacting us!
    Please give us the ticket number and we will check this situation.

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