images in gallery blurry on mobile

Home Forums General Questions images in gallery blurry on mobile

This topic contains 8 replies, has 4 voices, and was last updated by Ole_Support Ole_Support 8 months, 2 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #19251

    smr1489
    Participant

    I am using a vertical gallery in the free version of the plugin. I have galleries with images that are 1800px wide. I set the fixed width to be 600px in all of my galleries. It seems to be displaying incorrectly on mobile and all of my images are blurry/pixelated. I can’t click on the thumbnails either. It seems like the galleries aren’t mobile-friendly at all. Is there a setting I missed to make these mobile-friendly? I am using an iphone X and have a photography website, so pixelated portfolio images aren’t really an option. Does anyone know how to fix this?

    #19252

    smr1489
    Participant

    My website is juliarebeccaphotography.com, but it’s currently in maintenance mode. I can’t make it public until this gallery issue is resolved. As a photography website, it would be so embarrassing to “launch” my new site with all of my images looking blurry! Really hoping there is a fix.

    #19253

    smr1489
    Participant

    On desktop, the thumbnails in these same galleries look okay, but not great. Once you click a thumbnail, the images look much nicer. However, mobile is my main concern. I need the images to look clear on phones and tablets.

    <?php echo do_shortcode(‘[supsystic-gallery id=1]‘) ?>

    #19254

    smr1489
    Participant

    These links go to images that show the settings:
    file:///Users/sheilarowlands/Desktop/Screen%20Shot%202018-08-09%20at%204.30.11%20PM.pngfile:///Users/sheilarowlands/Desktop/Screen%20Shot%202018-08-09%20at%204.30.19%20PM.png
    file:///Users/sheilarowlands/Desktop/Screen%20Shot%202018-08-09%20at%204.30.29%20PM.png
    file:///Users/sheilarowlands/Desktop/Screen%20Shot%202018-08-09%20at%204.30.41%20PM.png
    file:///Users/sheilarowlands/Desktop/Screen%20Shot%202018-08-09%20at%204.30.46%20PM.png

    #19258
    Alex_support
    Alex_support
    Moderator

    Hello, @smr1489

    Provided links are not working because they all are stored on your local computer.
    Please contact us via internal support and give the private access to view a gallery on your website. This can really help us to provide you a solution of that issue.

    #20061

    airman.production
    Participant

    Hello,
    I have the same issue with my website. They look perfect on PC but horrible on mobile devices. The thumbnails are blurry and low quality.
    How can we fix this? I am a photographer and most of my website visitors are mobile users. Thank you!

    Examples:
    http://airmanproduction.com/beauty/ With your plugin

    http://airmanproduction.com/friends-artists/ With Wp Bakery Gallery

    See the diferences on mobile…

    #20084
    Ole_Support
    Ole_Support
    Moderator

    Hello,@airman.production
    I can’t see difference.
    With our plugin – http://prntscr.com/l2jnqv
    With another – http://prntscr.com/l2jnx6
    Please specify exactly where the problem?

    Best regards,
    https://supsystic.com
    Ole

    #20085

    airman.production
    Participant

    Can you see the difference now? They do not look sharp, they look blurry.

    https://drive.google.com/file/d/12EYykQXNUhgBBdFWUEfSoMZUCCo-qmBG/view?usp=drivesdk

    #20086
    Ole_Support
    Ole_Support
    Moderator

    On your screenshots it can be seen.
    But we do not see ourselves –Screenshot
    For a more detailed study of the issue – please contact the internal support.

    Best regards,
    https://supsystic.com
    Ole

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.

Get plugins bundle today and save over 80%