MailChimp Account Not Working with Popup

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This topic contains 4 replies, has 4 voices, and was last updated by Alex_support Alex_support 4 months, 1 week ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #7987

    Sam
    Participant

    Hello,

    My popup uses the MailChimp subscription feature, where users are subscribed to my MailChimp list. The problem, however, is that successful subscribers are not being registered to my MailChimp list, even though the subscriber receives a success message. In other words, a subscriber enters his email into the pop up, presses submit, receives a responsive email, receives a responsive success notification, but yet is still not registered with my MailChimp account. Why??

    Thanks for your help!

    #7992
    mila_support
    mila_support
    Keymaster

    Hi!
    Please contact us through our internal support and provide link to your site where we can test popup. We will check what is wrong and will help you to solve the problem.

    #7996

    Sam
    Participant

    Just did. Looking forward to hearing from you. Thanks!

    #16738

    17trackingproject
    Participant

    My popup regarding tracking parcels in real time uses this subscription feature, where users are subscribed there are not getting subscribed. please have a look at my site 17tracking.com and clear my issue as early as possible

    #17564
    Alex_support
    Alex_support
    Moderator

    Hello, @17trackingproject.
    In order to clarify and solve this issue we should know more details about your popup subscribe settings and settings of your MailChimp Subscribe List.
    I recommend you to contact us via internal support to specify required information about your issue.

    Best regards, Alex.

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