MailChimp – have right API key, but not pulling up the list I want

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  • #7419

    Katherine Koch

    Hello Supsystic Support,

    I’ve just bought your popup plugin for WordPress—so far it’s wonderful! I do have a question, though.

    I have hooked up a popup to our MailChimp account, and I want to send new signups to our main list. Unfortunately our MailChimp account is a little bit messy. We have over 40 lists, most of them small. But we have one major list that we use for all our important marketing.

    For the popup in question, I have added the correct API key for MailChimp, and it has been accepted. However, when I go to choose the list where new signups will be added, I don’t see the list I want in the dropdown. The plugin appears to be reading only 25 lists from our account, all of which seem to be chosen at random. Is there any way to see all lists on the account? Or is there no solution, other than to delete lists from our MailChimp account?

    Many thanks,

    Katherine Koch
    Bird Watcher’s Digest


    Please contact us through our internal support. We will check what is wrong and will help you to solve the problem.

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