Membership Plugin – Lots of trouble

Hello Derek.

Thank you for contacting us regarding your issue with plugin.
Firstly, can you clarify, what exact membership subscription page you can’t find? Do you mean registration page or custom membership levels, which your users need to buy? If second – you can see all available membership levels on user profile settings: http://prntscr.com/hyva0a.

And now let’s try to resolve your issue with user roles. You can’t delete “Membership Guest” user role, because it’s necessary for plugin – all users have this role before registration. If you want to set some special default user role after registration, you can do it in “Profile” tab of Membership options: http://prntscr.com/hyvf4l

If you deleted Membership Administrator user role by accident, you can restore it.To do it, you should “Uninstall” Membership plugin from list of plugins: http://prntscr.com/hyvgke – this way you can delete all previous settings of plugin.
Note: if you simply delete folder with plugin from wp-content/plugins/ folder via ftp, it will not erase Membership settings.

After this you can install plugin again and see, that all default user roles become available. – I tested this solution just a few minutes ago.

But if for some unknown reason this solution is not working for you, I have another tip from our developer:
1. You need to add the Administrator role to the DataBase and store the value that will be stored in the id field (for example, we’ll call this value as “YourMembershipRoleID”):

`INSERT INTO`wp_supsystic_membership_roles`
(`name`,`permissions`,`type`,`settings`)
VALUES
(
'Membership Administrator ',
'a:17:{s:19:"can-access-wp-admin";s:4:"true";s:17:"can-see-admin-bar";s:4:"true";s:13:"edit-activity";s:4:"true";s:29:"access-to-specific-roles-page";a:1:{i:0;s:3:"all";}s:24:"can-delete-their-account";s:4:"true";s:23:"change-privacy-settings";s:4:"true";s:25:"send-and-receive-messages";s:4:"true";s:16:"can-block-groups";s:4:"true";s:17:"can-create-groups";s:4:"true";s:11:"join-groups";s:4:"true";s:11:"read-groups";s:4:"true";s:22:"access-to-members-page";s:4:"true";s:30:"access-to-global-activity-page";s:4:"true";s:31:"access-to-profile-activity-page";s:4:"true";s:11:"add-friends";s:4:"true";s:6:"follow";s:4:"true";s:20:"access-read-one-post";s:5:"false";}',
'administrator',
'a:1:{s:7:"wp-role";s:13:"administrator";}'
);`

Note: table names may not match with yours.

2. Then you need to find the user ID under which it is registered (we will call this numerical value as “YourWPUserId” (note that here you need to substitute your value instead of using “YOU_USER_LOGIN_ENTER_THERE”):

`SELECT id, user_login FROM wp_users
where user_login = 'YOU_USER_LOGIN_ENTER_THERE'`

3. You need to check the wp_supsystic_membership_users_roles table for the presence of a record (note that here you need to substitute your value instead of “YourMembershipRoleID”):

`SELECT * FROM wp_supsystic_membership_users_roles
where user_id = YourMembershipRoleID`

3.1 If there is no record, you will need to insert it (note that here you need to substitute your value instead of “YourMembershipRoleID” and “YOU_USER_LOGIN_ENTER_THERE”):

`INSERT INTO`wp_supsystic_membership_users_roles`
   (`user_id`,`role_id`)
   VALUES(YourWPUserId, YourMembershipRoleID);`

3.2 If there is an entry, you need to update the value of the role_id field (for the result) and save this value to “YourMembershipRoleID”.

If you still have some issues with Membership plugin, I recommend you to continue resolving of it via our internal support through Contact Us form: https://supsystic.com/contact-us/