We are using the subscription to WordPress settings, however users are not getting the confirmation email in order to subscribe. This also means that the admin is not being alerted to new subscribers.
I emailed support at [email protected] over 10 days ago and never received a reply.
You can see the popup on on the home page here: http://www.exhibitionswithoutwalls.com/
Here is an image of the settings we are using. https://ibb.co/cHC07k
Please note that I have had to put the pop-up into the “create subscriber without confirmation” mode for now, so that we can still collect emails while this issue is being resolved.
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