No confirmation email when subscribed to newsletter

Home Forums PopUp Plugin No confirmation email when subscribed to newsletter

This topic contains 1 reply, has 2 voices, and was last updated by Alex_support Alex_support 1 month, 1 week ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #16726

    Hi there,

    I have been struggling with this plugin: first it did not send any confirmation email to my subscribers, then I changed something and tested it – it did send a confirmation email, followed by an email with username and password. I don’t want my subscribers to be able to log in or have any role, so I figured if I choose ”subscribe to newsletter” instead to the website it will solve the problem. However, the confirmation message doesn’t get sent again.

    I just want my subscribers – both who fill in the popup and the newsletter signup on my homepage – to receive a confirmation message. And I want to send them an occasional newsletter or an offer. That’s it, no roles or anything like it. How do I do it?

    Thanks!

    #17565
    Alex_support
    Alex_support
    Moderator

    Hello, @jelena.jm.marjanovic.
    Please clarify, what exact service are you using to collect subscribers? – I mean this Subscribe option: http://prntscr.com/jihkqq
    If you are using standard WordPress to collect subscribers – unfortunately we can’t change the algorithm of subscribe process – when user subscribes, he’ll become your site user with role “subscriber”. You don’t need to worry about this, because “subscriber” role doesn’t have any specific privileges in WordPress.

    What I can recommend to you – you can edit an email to new subscribers in our plugin and remove from there login and password information: http://prntscr.com/jihnty.

    Also, regarding this text “first it did not send any confirmation email to my subscribers, then I changed something and tested it – it did send a confirmation email” – you can find option “Create Subscriber without confirmation” in subscribe settings: http://prntscr.com/jihpam – if you enable it, user becomes subscriber without confirmation email – he’ll receive only “New Subscriber Notification” email, which you can edit to remove password and login from it.
    If you leave option “Create Subscriber without confirmation” disabled – user firstly receive “Confirmation email” with link to confirm subscription.

    Best regards, Alex.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.

Get plugins bundle today and save over 80%