Not open on page coming soon

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #10124

    Anonymous
    Inactive

    Good afternoon, I installed two WordPress plugin free:
    -Coming Soon Supsystic
    -Pop Up Supsystic

    But I have a problem, do not load the pop up on the page where coming soon is displayed. The pop up is displayed only on the main page of wordpress, but not on the coming soon.

    How could it solve the problem?

    #10133

    Anonymous
    Inactive

    Hello daniel,
    yes, you are right. We need to make a little correction in our plugin. We can offer two solutions for you
    * if you need urgent – we can give you the archive with corrected version. After installing it you will need to add to the text block of coming soon add the shortcode [supsystic-show-popup id=103 load=1] – where 103 – is an ID of popup
    * if you can wait a little – on Tuesday we will realise a new version of plugin with automatic correction, so you will need just to update it.

    #10145

    Anonymous
    Inactive

    Hello, I appreciate the prompt response, few media as precious service you give.

    Actually, if I need urgent, I would love to have the first option always offer me and when I indicate in detail how, since I’m not advanced programmer.

    In such a case, failing to do so assuming highly complex changes, wait until Tuesday to do it in an automated manner.

    #10234

    Anonymous
    Inactive

    Ok daniel,
    I ll inform you about the updation. If you see the message in your plugins tab before I write to you – update the plugin and everything should work.
    Best regards and have a nice end of working week!

    #10252

    Anonymous
    Inactive

    Thank you very much my friends and I could update the version and fix the problem, greatly I appreciate the help! any consultation notify them again.

    #10254

    Anonymous
    Inactive

    Sorry friends, the previous message was a mistake, actually updated the plugin with a notice that came to me, however, did not solve my problem, thank you continue to take consideration for prompt response to the issue.

    I’m like in the beginning, even I can not do that popup plugin deployment in the coming soon page.

    Please help me appreciate enough!

    #10255

    Anonymous
    Inactive

    Danielroman,
    I think you need contact us internal support. We will check what is wrong and will help you to solve the problem. Please, provide there your WP credentials and our developer will solve it ASAP.

    #10256

    Anonymous
    Inactive

    By the way, daniel,
    did you try to clear cache on your site (ctrl+f5)? This might help
    And also, did you add the shortcode i mentioned above? You need to do it.
    If you do not know how to make it – still contact us through internal support and we will help

    #10265

    Anonymous
    Inactive

    Friends, and check what was the problem. He was using the wrong ID popup. By default you put me (103), but my ID was (100), grateful in advance for the help. Both investigate and try several alternatives I found the solution to my little stumble.

    Thank you very much!

    #10527

    Daniel,

    That’s great. Please let us know if you’ll have any more questions or problems.

    Best regards,
    supsystic.team

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