- This topic has 6 replies, 2 voices, and was last updated 6 years, 1 month ago by mila_support.
- February 3, 2017 at 21:19 #12496
I was in contact with your suppport team from 5th of december 2016 till 23rd of january 2017. The problem was solved on 11th of january. I created a new pop up and the problem showed up again. I contacted your support team on 16th of january. I use your popup plugin (I bought the pro version) and the popups don’t work. They don’t show up. Only the link in the address bar changes to the pop up link. That’s all. Also I use your table plugin and since last update there is a sorting problem with the date.
My client, for whom I’m managing the homepage, needs a popup plugin that works – it is really urgent. I need the plugin so that I can place 36 obituary notices and 29 memorial cards on the homepage. My client is a mortician.
I really like to keep using your plugins because your plugins are far better than the other plugins I tested. Please fix this problems.
Please help me and thank you,
MartinaFebruary 4, 2017 at 00:09 #12498
I use the popups (the shortcode) in the tables. The popups don’t work in the table plugin but I just found out that they work when I place the shortcode directly on a page. Is there a way to fix this?February 7, 2017 at 18:37 #12519
I followed the link you have provided http://www.tischlerei-johann-ernst.at/bestattung/sterbefalle/ , tried to reproduce the issue but have no luck with it – links are working and popup is showing on click – screenshot – http://prntscr.com/e5nnjz.
Please, check it one more time, if the problem still persists, contact us through our
We will help you to solve the problem.February 8, 2017 at 19:55 #12535
I removed your datatables plugin. The pop up plugin does not work with your datatables plugin. I tried different ways to place the pop up shortcode in the table. Now I made a simple html table and the pop ups work fine. Maybe you can fix this compatibility problem? I would like to use the datatables plugin instead of a simple html table. I tried other table plugins but they are not as good as your plugin, even though the pop up shortcode worked on other table plugins.
MartinaFebruary 9, 2017 at 23:19 #12565
Can you please create and provide link on the test page with Supsystic Data Table and Supsystic Popup “on click” on your site for us?
Thus we can check the issue and try to help you.February 10, 2017 at 20:19 #12573
yes, I created a testsite. Your developer team/support team should have the login data. This is the link to the testsite: http://www.tischlerei-johann-ernst.at/testsite/
Thanks for your help
MartinaFebruary 15, 2017 at 13:33 #12612
In order to create Popup on click inside data table follow next steps:
– Go to Main Settings Tab of the Popup
– Choose “Click on certain link / button / other element” option
– Copy this code – http://prntscr.com/e8ky1w
– Then open needed table
– Choose the cell for popup and click “create a link” – http://prntscr.com/e8l0bh
– Enter code inside URL field and click “Insert” – http://prntscr.com/e8l0xw
– Make sure your link looks like this – http://prntscr.com/e8l2av
– Open your theme file footer.php for editing via FTP or through WordPress admin area
– Add there a line:
It will load PopUp with ID 295 to your page – and everything will work as you need.
If you need other PopUps work the same way, add their codes inside table code there too.
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