Pop up showing only once

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  • #7596

    Salvatore Macri
    Participant

    Hi there, I just purchased the Pro version today but i am having problems setting up the behaviour of the pop up.

    I want the pop up to be shown just one time ( the visitor fill the form or just close it ).

    I set the main options to:
    —————————————-
    When to show PopUp
    When page loads
    Delay for 15 sec
    ———————
    When to close PopUp
    After user close it
    ———————–
    Whom to show
    Until user makes an action
    Remember for 4 days
    ————————
    following the suggestion given in a previous topic (see Rod’s one), but the pop up shows continuously in all the pages and this is very bad.

    I am sure that is just a stupid PHP string to be modified, but i am not able to put my hands on it because i have a very low knowledge.

    Could you kindly solve this matter in reasonable time? I am wondering to get refunded cause is not really what i expected.

    Thanks for help.

    Salvatore

    #7605
    mila_support
    mila_support
    Member

    Hello!

    If you want your popup to be shown only once you need to choose For first-time visitors in Whom to show menu. The option Until user makes an action means that your popup will appear again and again until user subscribes/shares/likes etc. If he just close the popup, it will appear next time when visitor will come to your site. So please try For first-time visitors option. If you still have any questions, feel free to ask. We will help you with a big pleasure.

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