Popup on click shows blank page

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This topic contains 1 reply, has 2 voices, and was last updated by mila_support mila_support 5 months ago.

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  • #12340

    staffan.blomgren
    Participant

    Hi! I have enabled the popup on click for a button on my page. However, when the button is clicked nothing but a blank page shows.

    I have also tried using the javascript way, but on click I get the error:

    “ppsCheckShowPopup is not defined
    at HTMLAnchorElement.onclick”

    or

    “ppsShowPopup is not defined
    at HTMLAnchorElement.onclick”

    depending on what function I use. What could be the problem for these errors?

    #12412
    mila_support
    mila_support
    Keymaster

    Hi,

    Please provide the page link of your site with popup on click
    and describe which popup code and how you have added it to the page – via text editor or by code,
    thus I can see what’s wrong and help you.

    Also you can read the detailed instruction – How to open popup on click.

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