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This topic contains 113 replies, has 44 voices, and was last updated by  annamarsh001 1 month, 2 weeks ago.

Viewing 15 posts - 76 through 90 (of 114 total)
  • Author
    Posts
  • #15504
    info150633
    info150633
    Participant

    Hello, I’ve install the News Letter plugin and love what it can do however upon emailing the a test New Letter out I’m unable to received / see the back ground, images etc really just he text, I’m able to download the image however that’s it.

    I’ve ticked to stop the HTML option to test that side but it provided no changes.

    Do I need to change a setting in the incoming emails or the plugin side?

    Kind Regards
    Gavin

    #15505
    mila_support
    mila_support
    Keymaster

    Hi @info150633

    Thank you for contacting us about your question.

    I got your question, but unfortunately didn’t fully understand it. Could you clarify and supplement it.You have issue with getting newsletters, or with Newsletter Template? Perhaps you can make screenshots, and provide more detailed description.
    Then I will be happy to answer it.

    #15509
    info150633
    info150633
    Participant

    Hi, sorry if I’ve not provided a clear description.

    When I set the News Letter using a default template it looks fine.

    1

    However after the email is sent and received, the user receives the following layout.

    2

    I can select the image sections and select the download option for that one image.

    3

    Once I open the email it looks like it takes a long time to download the full News Letter, this I’m not sure about mind you.

    Kind Regards
    Gavin

    #15519
    mila_support
    mila_support
    Keymaster

    Hi @info150633

    Please check you email one one time and you will see it’s asking about permission to show images – http://prntscr.com/gkjq3h. Most likely your test newsletter got to the spam folder, that’s why it is not showing images from the first time.

    #15529
    info150633
    info150633
    Participant

    Thanks for your reply, I’ve reviewed my junk folder and don’t have anything listed. I made changes to my email to accept images from the domain and tested a couple more times, now the news letter comes in with the one image however it still shows no background or formats and the top of the ribbon looks like it is trying to download but taking so long.

    3

    #15533
    mila_support
    mila_support
    Keymaster

    Hi @info150633

    We can’t reproduce the issue on our test servers.
    Please, contact us through our internal support.
    We will help you to solve the issue.

    #15682

    c.ozancin
    Participant

    I have a couple questions.

    1) I am currently using the free version of the gallery plugin. It really is impressive. I am considering moving to your pro version. Is there a evaluation option?

    2) Your page describing the differences between the free version and the pro version doesn’t have any information on how long future updates will be available. Can you share this?

    #15699
    mila_support
    mila_support
    Keymaster

    Hi @c.ozancin

    Thank you for contacting us about Photo Gallery plugin questions.

    Currently you can follow the Terms and Conditions article – https://supsystic.com/terms-and-conditions/

    #15801

    aahmadbudiman2016
    Participant

    hi i have some problem. for example : I have the markers for one maps but i want display those markers for other maps without making anymore. how to reuse marker to other marker. Thanks

    #15802
    mila_support
    mila_support
    Keymaster

    Hi @aahmadbudiman2016

    Thank you for contacting us about your Google maps plugin question.

    I got your question, but unfortunately didn’t fully understand it. Could you clarify and supplement it. Perhaps you can make screenshots, and provide more detailed description. Then I will be happy to answer it.

    #15803

    aahmadbudiman2016
    Participant

    Oke Thanks for your respons. i’m sorry my english language very bad.
    I repeat. I mean whether to marker maps on google maps easy can be reused on other maps without having to make it again. I want all the markers on all maps can be displayed in one map without having to make it again in the maps

    #15804
    mila_support
    mila_support
    Keymaster

    Hi @aahmadbudiman2016

    Thanks for more detailed descriptions. Please follow the instruction inside Google Maps Documentation –

    How to Import – Export markers ?

    #15807

    aahmadbudiman2016
    Participant

    not all the markers in google maps easy in export. I just want to reuse markers on certain maps. into a particular map. whether it can fit the category or how?

    #15812
    mila_support
    mila_support
    Keymaster

    Hi @aahmadbudiman2016

    Please contact us through our
    internal support we have personal offer for you.

    #16082

    accounts751593
    Participant

    If I upgrade to the Pro version of PopUp what happens to the PopUps I created in the free version? Do they migrate over?

Viewing 15 posts - 76 through 90 (of 114 total)

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