Problems uploading pricing table pro

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  • #7411

    PATRICIA GROFF
    Participant

    Hello,
    I ordered the pro version of the pricing table and downloaded it according to the directions. I don’t see any files in the folder download that say .zip. I tried some variations–adding the whole folder to the plugin upload section, adding some of the individual files–but none worked, I’m guessing because it needs to be a .zip file. Help?

    #7414

    Hi!
    Please contact us through our internal support and provide us your order ID. We will check what is wrong and will help you to solve the problem.

    #7416

    PATRICIA GROFF
    Participant

    I contacted internal support. They just checked to make sure that the download was in my account–which isn’t the problem. I see the download, can download….but…what am I missing because it won’t upload as a plugin. Shouldn’t I be seeing a .zip file or could you please inform me of the specific file in the download that I need to upload? I’ve tried everything and I don’t know what the problem is.

    #7417

    PATRICIA GROFF
    Participant

    Never mind. Internal support is going to help get it uploaded. Very grateful.

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