Re-Activation/Add New Table/Show All Table Error

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  • #13959

    Hello,
    I am having an important problem. The plugin seems to be broken.
    By adding goin to add a new table, Images not visible and by right click–>Open image in a new tab I get a DNS Error from your side on address cdn.supsystic.com.
    The full address of that error is: http://cdn.supsystic.com/_assets/tables/img/prev/rainbow.jpg

    Also, on tab “Show All Tables” I cannot see my own tables. Even If I write the full path of the table using it’s ID, I navigate to table which I cannot edit or save any more.

    I contact you via email and I still not get an answer.

    At the End, I thought it was a license error and I renew my license which I cannot activate. When I press “Re-Activate” button, I navigate to a whole blank page.

    Thank you in advance.

    #13970

    Hello again, the problem is fix by your side.
    But I am now getting an error in activation. I cannot re-activate my license. I get the following message:
    “Really small Warning :)
    You license has expired”

    But I renew my license Yesterday 16/05/2017. My order ID is 10330.
    I contact support via email, I also provided access to wordpress and after 12+ hours I still have not get an answer.

    #13983

    Hi @ANGELOS DIAKOUMAKOS

    We have already answered you via internal support.

    #13984

    I am still getting the same message. It does not fix and I don’t get an answered about this specific problem.
    You can see the error from the below link:
    Error Image

    The license is renewed but it says that expired.

    #13996

    Hi @ANGELOS DIAKOUMAKOS

    We answered you via internal support. Please check it.

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