Tagged: photo gallery
- This topic has 3 replies, 4 voices, and was last updated 4 years, 10 months ago by Ole_Support.
- February 26, 2018 at 06:04 #16765
Go check my emails, I have sent you a temporary admin account and instructions so you can log into the website properly.
The first email was sent Feb.18. It is now Feb 26. I received a couple of replies but NOT EVEN A SINGLE STEP OR ATTEMPT OF A RESOLUTION WAS PROVIDED.
I will be asking for a refund if I still do not get any response from you guys until March 2.
You can be sure that a very detailed review will be provided regarding your plugin and nonexistent email support as well.
Thanks.March 1, 2018 at 12:52 #16774
I know how you’re feeling I’m in the same boat over a week now and still not managed to get the plugin working. They requested a temporary admin login for the site which I did and sent that was 2 days ago and still nothing :(March 1, 2018 at 13:37 #16775
I am in the same boat
Update from 1.10.15 to 1.10.16 broke my website in that the images are now in a black box completely hiding the caption underneath the thumbnail I have rolled back from my stored backup via ftp which sorted it
Provided temporary admin login to my site as requested – since then nothing
I will stay with 1.10.15 until the next update and see if that fixes it
At least this this not a total disaster but what is the point of asking for access if they aren’t going to do anything with it
I wonder if it is a computer generated responseMay 11, 2018 at 21:22 #17529
Hello. For a more productive solution to your problem, I ask you to write us through our
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