Supsystic Gallery Pro doesn't work

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This topic contains 1 reply, has 2 voices, and was last updated by Dante_Support Dante_Support 8 months, 1 week ago.

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  • #21290

    stefano.severi
    Participant

    Hi!
    On my website, http://www.fabriziobiaggi.ch, if you select some projects, you can’t view the pictures. If I disable the Pro Version and mantain the free version, the galleries are ok. Could you fix it? I use Divi theme (updated to last release) and WP 5.0.3.
    Thanks

    #21291
    Dante_Support
    Dante_Support
    Moderator

    Hello,

    Please ensure that you’re using the latest versions of the plugin, both free and pro.
    Please also check if some CSS or JS optimization is enabled at your website, maybe in your theme’s settings or in caching plugin settings. Try to temporary disable it, purge all website’s caches, clear browser’s caches and check again.
    If it won’t help please contact us through our internal support and send us URL of the projects you have issues with. We will help you to fix this.

    Best regards,
    https://supsystic.com
    Dante

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