Troubles with font colour and size

This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago by mila_support.

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April 11, 2016 at 22:03 #8269

Anonymous
Inactive
Hi there,
I’m using your PopUp Plugin and I like it a lot!!
Unfortunately I’m having a problem with the colour and font size in the popup. They don’t match the (correct) preview, the size and colour in the original pop up on the website aren’t correct. I’ve tried things like adjusting font family / size / colour in the editor but that doesn’t seem to have any effect.
I hope you can help me out.
Thanks in advance!
Greetings,
Eldert
April 12, 2016 at 13:01 #8272

mila_support
Member
Hello!
Unfortunately I cannot see your screenshots here on the forum. – http://prntscr.com/ar8nsn
However, most likely your problem appears because of the conflict with the styles of your WordPress theme. Please contact us through the Internal Support . Attach there your screenshots and give us the link to your WordPress theme. We will check everything on our testing servers and help you.
April 12, 2016 at 16:01 #8274

Anonymous
Inactive
Hi Mila,
Thanks for your reply. I’m pretty sure that the problem is indeed a conflict with my WP theme. I would like to send you the screenshots, unfortunately I can’t send the screenshots via the link you provided me because it leads to your ‘contact us’ page.
Therefor I send you the link to the website which is: https://www.bluewater.legal/ondernemerspakket/ The C2A on the bottom triggers your pop-up.
The theme I’m using is a WP ‘stage’ theme from Yootheme, where I have installed the Morebi font for the headers and for the rest I’m using Lato.
Hoping to here from you!
April 13, 2016 at 14:04 #8284

Anonymous
Inactive
Hoping to here from you obviously must be ‘hear’ :)
April 14, 2016 at 11:56 #8316

mila_support
Member
Hello Eldert!
Our developer checked your website. There is a conflict with the styles of your template. Here – http://prnt.sc/as1va9, for example the font size is specified in the styles of your theme. Please contact us through the Internal Support. Send us the WP access to your site and we will fix it.
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Troubles with font colour and size

Supsystic