Watermark Image Not Displayed

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This topic contains 1 reply, has 2 voices, and was last updated by Ole_Support Ole_Support 4 months, 2 weeks ago.

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  • Author
    Posts
  • #16706

    mario.alcalde
    Participant

    Hi Team!,

    I got the PRO version of the Photo Gallery Plugin to implement the watermark feature on my images, installed and activated it properly as instructed, but then when I Enable the feature and upload the watermark image, this doesn?t show on the thumbnails or popup images in the site. I?m using WordPress Version 4.9.4, and Chrome to build my site, and the watermark image I?m loading is in PNG format.

    Also, something weird I noticed, when I click an image to open the popup and see it bigger, instead of the watermark I see a small black vertical line, giving me the impression that the whole watermark image was shrank into this single line

    Looking forward to hear back from you!

    Cheers,
    Mario

    #17528
    Ole_Support
    Ole_Support
    Moderator

    Hello, Mario
    Please contact us through our 
    internal support.
    We will help you to solve the problem.

    Best regards,
    sypsystic.com
    Ole

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