zip file size and file exclusion

Home Forums Backup Plugin zip file size and file exclusion

This topic contains 3 replies, has 2 voices, and was last updated by supsystic.anna supsystic.anna 1 year, 2 months ago.

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  • #9542

    Dan Yurin
    Participant

    I try to migrate by Backup Plugin. I have some troubles.
    Please look at this http://joxi.ru/BA0aB1KcBkgdKr
    First circle does not work: I have about 10 zip files when I backup WordPress core files. These ones are no more 1 mb with any 30..300 mb setting.
    Second oval does not work too. This one is about files an folders. I tried some file names: wp-config, wp-config.php… this file is in archive whatever.
    I use WordPress 4.5.3 and Backup by Supsystic PRO Version 2.0.1

    #9602
    supsystic.anna
    supsystic.anna
    Keymaster

    Hello mobile project2013,
    please, contact us through the internal support and provide us there the access to your WP admin area and possible to the FTP. WE need to check what’s wrong and try to fix the problem, because, of course, this situation sounds not ok. Thank you for you patience and sorry for the delay in replying.

    #9604

    Dan Yurin
    Participant

    Ok,Anna…
    Could you tell me where is your internal support? What do you mean?

    #9771
    supsystic.anna
    supsystic.anna
    Keymaster

    Hello,
    sorry for this delay.
    Here is the direct link internal support. Contact us there, please. We will check what is wrong and will help you to solve the problem.

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