Login doesn't work

Home Forums Membership Plugin Login doesn't work

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #14973

    heghezer590
    Participant

    Hello!
    I installed your Membership but Login doesn’t work. it’s just spins and nothing happens.

    #14974
    mila_support
    mila_support
    Member

    Hi @heghezer590
    1. First of all, there is a possibility of plugin or theme conflict.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Also clear the cache of your browser and cache plugins.
    2. If it doesn’t help, contact us through our internal support

    #15777

    jens.hinze
    Participant

    Hi, log-in Button redirects to reset password.
    Unable to log-in.
    Pls check : world.aero
    Registration works fine, but log-in does not.
    Pls register and try to log in, i will later delete your account after it is up and running.

    #15800
    mila_support
    mila_support
    Member

    Hi @jens.hinze

    We tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.

    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

    In the case it will not help, please contact us through our internal support. We will help you to solve the issue.

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