Tagged: popup not working
- This topic has 3 replies, 4 voices, and was last updated 5 years ago by
Alex_support.
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- May 23, 2016 at 07:09 #9131
GORDON J CUMMINGParticipantI’m trying to have a pop-up on exit from the site, but the pop-up displays on some movements between pages on the site and not when exiting. Any suggestions?
Thanks.May 23, 2016 at 14:53 #9174
AnonymousInactiveHello Gordon. we have replied you on our support forums, but i will repeat it one more time, if somebody has the same question.
The thing that On Exit option means that popup will appear when you direct your mouse to the top of the browser, like you want to close the insert or open a new one. Please, check it functions more detailed here https://supsystic.com/exit-popup/I hope, I’ve helped you!
May 25, 2018 at 18:01 #17770
hofmann479609ParticipantHi SupSysTic,
I also have problems with the plugin using it as an “exit-plugin”.
I wasnt to open a popup that says “you are leaving the page” if the user clicks on a link that directs outside the current page.
Example: http://litescout.de/wp/sponsoren-partner/fischer-elektronik/
If I click on the image “fisher electronics” it should redirect to the external page and show the popup 101.
But that doesn’t happen. It just opens a new window without popup and without following the link.
What is wrong?edit: I’m using the Pro-Version
May 25, 2018 at 18:08 #17771
Alex_supportMemberHello, @hofmann479609.
The thing that On Exit option means that popup will appear when you direct your mouse to the top of the browser, like you want to close the tab or open a new one. Please, check it functions more detailed here https://supsystic.com/exit-popup/
If you want to show popup on click on your picture, I recommend you to read this instruction:
https://supsystic.com/documentation/open-popup-click/If you still have problems with proper popup settings, please contact us via internal support.
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