Popup displayed again after user is already subscribed


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  • #6722


    I have a problem. I created the popup and have tested it. After I subscribed through the popup on my site – I have seen it again.
    Please fix this asap.


    Hello StorAiden,
    Please check the settings of popup. In order to show popup only one time for users, which already subscribed – go to Main tab -> Whom to show section -> here you need to choose “Until user makes an action” option and set the number of days to remember user. Popup will remember user action for entered number of days and show PopUp to same user again – after this period. In your case need to remember forever – try to set big number – 99999 for example.


    Bruce J Borcz


    I am also experiencing this problem and have the settings set to what you’ve stated above – “Until user makes an action” and 99999 days. If someone clears their browser cookies they see the popup again. Is there a way to get around this?



    Popup can identify the user only by cookies. Otherwise we just cannot define whether the popup was shown for current user or not. That’s how it works with the nowadays technologies. Sorry.

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