Popup on Click Opens to Blank Page, Requires Page Reload

Home Forums PopUp Plugin Popup on Click Opens to Blank Page, Requires Page Reload

This topic contains 4 replies, has 3 voices, and was last updated by  sandy 11 months, 3 weeks ago.

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  • #15523

    john665506
    Participant

    Thank you for creating this versatile plugin — it’s much better than any other popup plugin. With that said, I’m having issues with the popup on click appearing upon a first visit to the page. The click sometimes loads nothing or even takes me to an about:blank page. Once I reload the page the popups all work great. I reviewed the “How to open popup on click” guidelines and used the linked shortcode method. I also tried adding the website server side code to the functions.php. This is on a Qode Bridge template and simply linked to text within a visual composer text box.

    You can see the integration and function here: https://macphersonbetasite.com/about-us/leadership/

    Thank you for any support and advice.

    #15527
    mila_support
    mila_support
    Keymaster

    Hi @john665506

    Thank you for contacting us about your questions.

    Your issue was redirected to our developer. I will inform you about the progress.

    #15823

    sandy
    Participant

    I am having the same problem. I follow the instructions exactly and I go to a new blank tab.

    #15830
    mila_support
    mila_support
    Keymaster

    Hi @sandy

    Thank you for contacting us about your Popup plugin question.

    Please provide the page link on your site with the issue. Thus I can see what’s wrong and help you.

    #15831

    sandy
    Participant

    Hi,

    Thanks for getting back in touch.

    The difficulty I have is that the popup works on this test page: http://www.heating-quotes.co.uk/abcde/ at the bootom where is says “To get quotes fill out the form below. Or for a quick call back please click here.”

    However on another page: http://www.heating-quotes.co.uk/condensing-boilers/ the ‘click here’ goes to an “Ooops page”

    The code for the popup is the same on both pages namely
    FOR the ABCDE page – <p align=”center”>To get quotes fill out the form below. Or for a quick call back please <font color=”blue”><u>click here</u></font>.</p>

    And the other page – <p align=”center”>To get quotes fill out the form below. Or for a quick call back please <font color=”blue”><u>click here</u></font>.</p>

    I’d like to be able to litter new pages with “click here” to try to obtain customer details on many occasions. I thought it might be that I have the wrong settings for the popup. But, I have spend two days trying to remedy the matter.

    Additionally, I was a bit disappointed with my original designer who seems to have created pages differently. So I need to be able to change the source “theme” codes in wordpress for it to work as well as in content pages. I am very new to wordpress but am reasonable with coding HTML, but in now way an expert.

    Thanks for your help, in advance.

    Sandy.

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