Popup on Click Opens to Blank Page, Requires Page Reload - Ultimate WordPress Plugins by Supsystic

Popup on Click Opens to Blank Page, Requires Page Reload

Home Forums PopUp Plugin Popup on Click Opens to Blank Page, Requires Page Reload

This topic contains 4 replies, has 3 voices, and was last updated by  sandy 9 months, 3 weeks ago.

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  • #15523

    john665506
    Participant

    Thank you for creating this versatile plugin — it’s much better than any other popup plugin. With that said, I’m having issues with the popup on click appearing upon a first visit to the page. The click sometimes loads nothing or even takes me to an about:blank page. Once I reload the page the popups all work great. I reviewed the “How to open popup on click” guidelines and used the linked shortcode method. I also tried adding the website server side code to the functions.php. This is on a Qode Bridge template and simply linked to text within a visual composer text box.

    You can see the integration and function here: https://macphersonbetasite.com/about-us/leadership/

    Thank you for any support and advice.

    #15527
    mila_support
    mila_support
    Keymaster

    Hi @john665506

    Thank you for contacting us about your questions.

    Your issue was redirected to our developer. I will inform you about the progress.

    #15823

    sandy
    Participant

    I am having the same problem. I follow the instructions exactly and I go to a new blank tab.

    #15830
    mila_support
    mila_support
    Keymaster

    Hi @sandy

    Thank you for contacting us about your Popup plugin question.

    Please provide the page link on your site with the issue. Thus I can see what’s wrong and help you.

    #15831

    sandy
    Participant

    Hi,

    Thanks for getting back in touch.

    The difficulty I have is that the popup works on this test page: http://www.heating-quotes.co.uk/abcde/ at the bootom where is says “To get quotes fill out the form below. Or for a quick call back please click here.”

    However on another page: http://www.heating-quotes.co.uk/condensing-boilers/ the ‘click here’ goes to an “Ooops page”

    The code for the popup is the same on both pages namely
    FOR the ABCDE page – <p align=”center”>To get quotes fill out the form below. Or for a quick call back please <font color=”blue”><u>click here</u></font>.</p>

    And the other page – <p align=”center”>To get quotes fill out the form below. Or for a quick call back please <font color=”blue”><u>click here</u></font>.</p>

    I’d like to be able to litter new pages with “click here” to try to obtain customer details on many occasions. I thought it might be that I have the wrong settings for the popup. But, I have spend two days trying to remedy the matter.

    Additionally, I was a bit disappointed with my original designer who seems to have created pages differently. So I need to be able to change the source “theme” codes in wordpress for it to work as well as in content pages. I am very new to wordpress but am reasonable with coding HTML, but in now way an expert.

    Thanks for your help, in advance.

    Sandy.

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