- This topic has 11 replies, 8 voices, and was last updated 4 years ago by
Ole_Support.
- AuthorPosts
- December 15, 2015 at 05:08 #6713
AnonymousInactiveWhy my subscribers aren’t getting my posts emailed to them?
Please help asap.December 18, 2015 at 19:33 #6737
mila_supportMemberHello Sophia,
Idea of Popup plugin is to collect subscribers. And sending the emails about the updates or latest posts make plugins destined for mailings. So you need to install some mailing plugin for sending emails about your posts.February 23, 2016 at 19:30 #7558
AnonymousInactiveHow do you install the mailing plugin if you don’t get the actual list of emails?! Hello?! How do you get the list of emails that signed up to receive notification?! Please help.
February 25, 2016 at 02:33 #7569
mila_supportMemberHello
If you select subscription via WordPress, to find your subscribers go to Users tab on the left navigation menu of WordPress. Each profile of subscriber contains information about user email.
If you selected subscription to another mail service – all information about your subscribers you can find in your mail service account.
Also please check this article – http://supsystic.com/subscription/ It is about all subscription settings.Also you can contact us through our internal support and describe detail what mail service you are using for subscription and other subscribe options. We will check what is wrong and will help you to solve the problem.
March 12, 2016 at 05:27 #7722
AnonymousInactiveHello,
I have set it all up and I can see the people who subscribe through your directions above, however; there is no email sent to the subscriber saying they have been subscribed as well as nothing is sent to my inbox informing me of their actions taken. What do I have to do in order to get this up and running. Without them or myself receiving an email, it is a huge inconvenience and I have to check back frequently to see if someone has subscribed so I can send out the free gift that is included with subscription. Please help.
March 12, 2016 at 11:58 #7724
mila_supportMemberHello!
If you want your subscribers to get an email after their subscription, please check the settings on Subscribe tab. The option Create Subscriber without confirmation must not be chosen. (Please check the screenshot http://prntscr.com/ae7r5s). To get notifications about new subscribers you need to enter your email in New Subscriber Notification field (please check the screenshot http://prntscr.com/ae7rw3). You can also change the text of emails according to your taste on Subscribe tab.
If you still have any problems, please let me know.March 14, 2016 at 03:29 #7745
AnonymousInactiveI already have your recommendations set up and in place. Yet I do not receive an email upon a subscription. What else can I do?
Thanks for your time.
March 14, 2016 at 19:58 #7758
mila_supportMemberPlease contact us through the Internal Support and we will help you to fix this problem.
May 3, 2018 at 14:09 #17394
AnonymousInactiveThanks I really need this
May 18, 2018 at 11:29 #17654
Alex_supportMemberHello, @abbie.alaric480
Please specify your issue with our plugin. What exactly is not working for you?September 12, 2018 at 16:58 #19857
AnonymousInactiveWell I’m not understand…
September 14, 2018 at 12:27 #19912
Ole_SupportKeymasterHello, @jordanbelfort533
Please clarify your questionBest regards,
https://supsystic.com
Ole - AuthorPosts
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