Users not receiving my emails

Tagged: emails, popup

This topic has 11 replies, 8 voices, and was last updated 3 years, 1 month ago by Ole_Support.

Viewing 12 posts - 1 through 12 (of 12 total)

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December 15, 2015 at 05:08 #6713

Sophia
Participant

Why my subscribers aren’t getting my posts emailed to them?
Please help asap.

December 18, 2015 at 19:33 #6737

mila_support
Member

Hello Sophia,
Idea of Popup plugin is to collect subscribers. And sending the emails about the updates or latest posts make plugins destined for mailings. So you need to install some mailing plugin for sending emails about your posts.

February 23, 2016 at 19:30 #7558

libertyandheartblog
Participant

How do you install the mailing plugin if you don’t get the actual list of emails?! Hello?! How do you get the list of emails that signed up to receive notification?! Please help.

February 25, 2016 at 02:33 #7569

mila_support
Member

Hello
If you select subscription via WordPress, to find your subscribers go to Users tab on the left navigation menu of WordPress. Each profile of subscriber contains information about user email.
If you selected subscription to another mail service – all information about your subscribers you can find in your mail service account.
Also please check this article – http://supsystic.com/subscription/ It is about all subscription settings.

Also you can contact us through our internal support and describe detail what mail service you are using for subscription and other subscribe options. We will check what is wrong and will help you to solve the problem.

March 12, 2016 at 05:27 #7722

webb.mark459
Participant

Hello,

I have set it all up and I can see the people who subscribe through your directions above, however; there is no email sent to the subscriber saying they have been subscribed as well as nothing is sent to my inbox informing me of their actions taken. What do I have to do in order to get this up and running. Without them or myself receiving an email, it is a huge inconvenience and I have to check back frequently to see if someone has subscribed so I can send out the free gift that is included with subscription. Please help.

March 12, 2016 at 11:58 #7724

mila_support
Member

Hello!

If you want your subscribers to get an email after their subscription, please check the settings on Subscribe tab. The option Create Subscriber without confirmation must not be chosen. (Please check the screenshot http://prntscr.com/ae7r5s). To get notifications about new subscribers you need to enter your email in New Subscriber Notification field (please check the screenshot http://prntscr.com/ae7rw3). You can also change the text of emails according to your taste on Subscribe tab.
If you still have any problems, please let me know.

March 14, 2016 at 03:29 #7745

webb.mark459
Participant

I already have your recommendations set up and in place. Yet I do not receive an email upon a subscription. What else can I do?

Thanks for your time.

March 14, 2016 at 19:58 #7758

mila_support
Member

Please contact us through the Internal Support and we will help you to fix this problem.

May 3, 2018 at 14:09 #17394

abbie.alaric480
Participant

Thanks I really need this

May 18, 2018 at 11:29 #17654

Alex_support
Member

Hello, @abbie.alaric480
Please specify your issue with our plugin. What exactly is not working for you?

September 12, 2018 at 16:58 #19857

jordanbelfort533
Participant

Well I’m not understand…

September 14, 2018 at 12:27 #19912

Ole_Support
Keymaster

Hello, @jordanbelfort533
Please clarify your question

Best regards,
https://supsystic.com
Ole
Author

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