Users not receiving my emails

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #6713
    Sophia
    Sophia
    Participant

    Why my subscribers aren’t getting my posts emailed to them?
    Please help asap.

    #6737
    mila_support
    mila_support
    Member

    Hello Sophia,
    Idea of Popup plugin is to collect subscribers. And sending the emails about the updates or latest posts make plugins destined for mailings. So you need to install some mailing plugin for sending emails about your posts.

    #7558

    libertyandheartblog
    Participant

    How do you install the mailing plugin if you don’t get the actual list of emails?! Hello?! How do you get the list of emails that signed up to receive notification?! Please help.

    #7569
    mila_support
    mila_support
    Member

    Hello
    If you select subscription via WordPress, to find your subscribers go to Users tab on the left navigation menu of WordPress. Each profile of subscriber contains information about user email.
    If you selected subscription to another mail service – all information about your subscribers you can find in your mail service account.
    Also please check this article – http://supsystic.com/subscription/ It is about all subscription settings.

    Also you can contact us through our internal support and describe detail what mail service you are using for subscription and other subscribe options. We will check what is wrong and will help you to solve the problem.

    #7722

    webb.mark459
    Participant

    Hello,

    I have set it all up and I can see the people who subscribe through your directions above, however; there is no email sent to the subscriber saying they have been subscribed as well as nothing is sent to my inbox informing me of their actions taken. What do I have to do in order to get this up and running. Without them or myself receiving an email, it is a huge inconvenience and I have to check back frequently to see if someone has subscribed so I can send out the free gift that is included with subscription. Please help.

    #7724
    mila_support
    mila_support
    Member

    Hello!

    If you want your subscribers to get an email after their subscription, please check the settings on Subscribe tab. The option Create Subscriber without confirmation must not be chosen. (Please check the screenshot http://prntscr.com/ae7r5s). To get notifications about new subscribers you need to enter your email in New Subscriber Notification field (please check the screenshot http://prntscr.com/ae7rw3). You can also change the text of emails according to your taste on Subscribe tab.
    If you still have any problems, please let me know.

    #7745

    webb.mark459
    Participant

    I already have your recommendations set up and in place. Yet I do not receive an email upon a subscription. What else can I do?

    Thanks for your time.

    #7758
    mila_support
    mila_support
    Member

    Please contact us through the Internal Support and we will help you to fix this problem.

    #17394
    abbie.alaric480
    abbie.alaric480
    Participant

    Thanks I really need this

    #17654
    Alex_support
    Alex_support
    Member

    Hello, @abbie.alaric480
    Please specify your issue with our plugin. What exactly is not working for you?

    #19857

    jordanbelfort533
    Participant

    Well I’m not understand…

    #19912
    Ole_Support
    Ole_Support
    Keymaster

    Hello, @jordanbelfort533
    Please clarify your question

    Best regards,
    https://supsystic.com
    Ole

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