error msg 'There are no licence for this product'

Tagged: data table, error, help, licence, plugin, supsysic, wordpress

This topic has 4 replies, 3 voices, and was last updated 4 years, 2 months ago by anton.

Viewing 5 posts - 1 through 5 (of 5 total)

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Posts
January 29, 2018 at 14:55 #16522

infosmartminda
Participant
Hello Admin,
My Order ID: 14090
Product: Data Tables Generator: Unlimited sites
Order Date: 01-29-2018 02:30:13
Status: Pending
Price: ?99.00 (PAID via PayPal)
License Key: suxxxxxxxxxg
Avaliable Till: 1970-01-01 00:00:00
———————————–
My qustion:
I having problem to key-in licence key, it keep popup message ‘There are no licence for this product’?
I try delete and reinstall app but still receive same message.
I try key-in in my other wordpress account under same email but still failure with this message popup.
Want should I do? Do I need to claim refund and purchase again??
Thanks,
Adzami
January 29, 2018 at 15:07 #16523

infosmartminda
Participant
I have picture here:
http://adzinventory.smartminda.online/wp-content/uploads/2018/01/Supsystic-activeFail.png
January 31, 2018 at 00:04 #16553

mila_support
Member
Hi @infosmartminda
We have already answered you via our internal support. Please check your email one more time, and the spam folder too.
There is a double of the answer:
Please try to reinstall both free and pro versions of plugin using this instruction:
1. Install and activate the latest Free version of the plugin.
2. Download zip archive with PRO version from your personal account on the http://supsystic.com/my-account/my-orders/ – you will find a unique download link after purchase.
3. Navigate to Plugins > Add New > Upload.
4. Upload the archive.
5. When the installation has completed, click “Activate Plugin”.
6. After activation of the PRO version, you need to enter license key (you can find it in your personal account on our site). To do this follow the next steps:
7. Go to the plugin in WordPress navigation menu.
8. Click License tab on the left navigation menu of plugin.
9. Enter your email and license key.
10. Click “Activate” button.
In the case the problem still persists, please contact us through our internal support. We will help you to solve the issue.
February 4, 2018 at 23:10 #16606

infosmartminda
Participant
Thank You.
Problem solved!
January 11, 2019 at 16:02 #21106

anton
Participant
I did this. But it didnt help me.
my order 19087
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