- January 11, 2018 at 00:31 #16315
When I try to autoimport from Google Sheet, I get the following error.
“Failed to import selected file: Wrong spreadsheet id or url”
I have changed theme and deselected all plugins and still error remains.
Any idea on how this can be resolved would be appreciated.
JohnJanuary 12, 2018 at 23:46 #16340
Is there any chance of even a response to let me know that my problem is being dealt with. If the plugin does not work or do what it’s advertised as doing, fine, let me know, return my payment and we will leave it at that.
JohnJanuary 15, 2018 at 18:15 #16353
Thank you for contacting us about your data table question.
Please make sure you have followed the instruction in this article below: https://supsystic.com/documentation/export-import/January 17, 2018 at 14:38 #16386
I followed your instructions but continue to receive the same error. I’ve checked sharing options and they are as required.
https://adobe.ly/2DIq4cgJanuary 17, 2018 at 20:50 #16390
Please contact us through our internal support. We will help you to solve the issue.January 30, 2018 at 20:53 #16545
I have disabled all plugins (except supsystic plugins), and reverted to the default theme, twenty seventeen, and still have the same issue.
I have left your username and password active for you to see for yourself. Feel free to disable plugins and themes to see for yourself. This issue has been going on since I bought the plugin. If it doesn’t work with the default wordpress theme and without any plugins enabled, I assume it just doesn’t work. If that is the case I have no problem taking a refund and moving on, as this has taken up way too much time already.
JohnFebruary 14, 2018 at 20:37 #16705
We have the same issue, could you help me to fix that please ?
Micha?l BrouchoudFebruary 21, 2018 at 09:41 #16721
I have the exact same issue. This very frustrating, since I purchased this plugin for this functionality. It is a great plugin, but Google sheet integration would be a great feature to have.
ReneFebruary 25, 2018 at 17:41 #16764
I have found why it did not work. It is because I did not set correctly the shared parameters of the Google SpreadSheet.
It must be like that :
So like that It works for me.
I hope that will help you.
Michael BrouchoudMarch 13, 2018 at 13:35 #16805
Can you check your google spreadsheet share settings? Is it available to edit for everyone who has a link?
Also, you should use link from browser address bar, not from share window.
Here is clarifying screenshot whith a proper link to use: http://prntscr.com/ipzjpf
Please try it and let us know the results.May 24, 2019 at 02:42 #21873
Your suggestion to use the link from the browser address bar, not from share window worked for me.
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