Google Sheets – Failed to import selected file: Wrong spreadsheet id or url

Home Forums Data Table Plugin Google Sheets – Failed to import selected file: Wrong spreadsheet id or url

This topic contains 9 replies, has 5 voices, and was last updated by Alex_support Alex_support 3 months, 1 week ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #16315

    seanie2k
    Participant

    Hi,
    When I try to autoimport from Google Sheet, I get the following error.
    “Failed to import selected file: Wrong spreadsheet id or url”

    I have changed theme and deselected all plugins and still error remains.
    Any idea on how this can be resolved would be appreciated.

    Regards
    John

    #16340

    seanie2k
    Participant

    Is there any chance of even a response to let me know that my problem is being dealt with. If the plugin does not work or do what it’s advertised as doing, fine, let me know, return my payment and we will leave it at that.
    John

    #16353
    mila_support
    mila_support
    Keymaster

    Hi @seanie2k

    Thank you for contacting us about your data table question.

    Please make sure you have followed the instruction in this article below: https://supsystic.com/documentation/export-import/

    #16386

    seanie2k
    Participant

    Hi,
    I followed your instructions but continue to receive the same error. I’ve checked sharing options and they are as required.

    See screenshot
    https://adobe.ly/2DIq4cg

    #16390
    mila_support
    mila_support
    Keymaster

    Hi @seanie2k

    Please contact us through our internal support. We will help you to solve the issue.

    #16545

    seanie2k
    Participant

    Hi Alex,
    I have disabled all plugins (except supsystic plugins), and reverted to the default theme, twenty seventeen, and still have the same issue.

    I have left your username and password active for you to see for yourself. Feel free to disable plugins and themes to see for yourself. This issue has been going on since I bought the plugin. If it doesn’t work with the default wordpress theme and without any plugins enabled, I assume it just doesn’t work. If that is the case I have no problem taking a refund and moving on, as this has taken up way too much time already.

    Regards
    John

    #16705

    m.brouchoud
    Participant

    Hi,

    We have the same issue, could you help me to fix that please ?

    Best regards,

    Micha?l Brouchoud

    #16721

    rene111
    Participant

    I have the exact same issue. This very frustrating, since I purchased this plugin for this functionality. It is a great plugin, but Google sheet integration would be a great feature to have.

    Rene

    #16764

    m.brouchoud
    Participant

    Hi,

    I have found why it did not work. It is because I did not set correctly the shared parameters of the Google SpreadSheet.

    It must be like that :
    Google SpreadSheet Parameters

    So like that It works for me.

    I hope that will help you.

    Best Regards,

    Michael Brouchoud

    #16805
    Alex_support
    Alex_support
    Moderator

    Hello.

    Can you check your google spreadsheet share settings? Is it available to edit for everyone who has a link?
    Also, you should use link from browser address bar, not from share window.
    Here is clarifying screenshot whith a proper link to use: http://prntscr.com/ipzjpf

    Please try it and let us know the results.

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