- This topic has 11 replies, 11 voices, and was last updated 2 months ago by pd988724.
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- July 3, 2023 at 12:49 #24848
OleKeymasterWordPress Photo Gallery Plugin – Easily arrange your photos and videos with the Photo Gallery plugin by Supsystic.
GETTING STARTED
How to Create Image WordPress Gallery
For questions, please contact us via the Support form or for general questions in this thread.
July 4, 2023 at 19:42 #24883
palbert337ParticipantI upgraded to WordPress 6.2.2 and Gallery 1.15.12 / GalleryPro 2.9.8
I no longer have “Download” button in my galeries: any clue ?
Thank in advancePatrick
July 5, 2023 at 18:01 #25438
OleKeymasterHello, @palbert337
Thank you for contacting us regarding your question.
We answered you in the created ticket through the form.
I was looking forward to more details from you.August 3, 2023 at 16:10 #25455
giulio.sasdelliParticipantHello,
I have a photo gallery with “hover effect” with another image and “load more” button.
But when I click to “load more” the second image is not shown for the photos uploaded subsequently.How can I resolve this bug?
Thank u.
September 13, 2023 at 09:36 #25483
3enjamin3randtParticipantHi! I’m trying to figure out if Photo Gallery is what I need. So far it works fine, but I can’t find the option to set the caption to 100% (that is have the transparent screen cover the entire image with text in the center). Is this possilbe only with the pro version? And if not, could you point me to where I’ll find the setting?)
Thanks,
BenSeptember 26, 2023 at 20:59 #25487
creedParticipantI have some beautiful galleries on my website but for some reason, some thumbnail photos are not the right sizes. They looked squished. When you click into the gallery and view them in Lightbox they look perfect. Can anyone help? We feel like we have tried everything and this is a huge problem for us.
November 13, 2023 at 13:17 #25497
schiuParticipantI have submitted tickets multiple times via the form, but have not received a reply.
I am using Photo Gallery plugin. I have a hover image setuup for each team member. When the page initially loads, the images are all distorted. Once you click a sorting option tho, they all load in at the proper size and look correct. How can i fix this distortion issue?
here is the page: https://r80.b60.myftpupload.com/about-us/
I have sent my logins and license key to you via email multiple times, so you should already have that.Thank you for your help
November 29, 2023 at 21:30 #25515
Jason EarrameParticipantI have a current license for photo gallery but I cant get software updates. it says “Automatic update is unavailable for this plugin.”
March 4, 2024 at 19:21 #26035
david159913ParticipantI have a current Pro version license for the photo gallery and have hundreds of photos with linked images. Recently the linked images stopped working and I cannot figure out why. I have attempted to redo a few and it looks like it takes but then doesnt appear when you view the gallery. All software has been updated. Any ideas?
March 6, 2024 at 19:57 #26089
AlexKeymasterPlease write to https://supsystic.com/contact-us/ with additional info. We will open a new ticket for you. After which our developer will be able to study your problem.
February 27, 2025 at 13:57 #27141
lepeskamiroslavParticipantWhy does the gallery load on the PC for the first time with errors? Can I send a preview of the error page. Does anyone have a similar problem? website: http://www.lepeska.cz
April 30, 2025 at 09:19 #27221
pd988724ParticipantHello, my site is running with a pro-lisence, and I find this gallery plug-in as quite good, but: The download button: Is quite unstable, and it’s not working as it should do, which is Always. What might be the problem? In some of my galleries the download button is working will using MS Edge, but not in Firefox, and some of the galleries have problems in both, and probably in others explorers as well?
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