Tagged: gallery, image, in lightbox, in popup, picture
- This topic has 16 replies, 2 voices, and was last updated 5 years, 3 months ago by
mila_support.
- AuthorPosts
- October 5, 2017 at 16:38 #15685
AnonymousInactiveHi there,
I would like to enable download (or save as…) for single images in my gallery. Is it possible?
At the moment, when one clicks on a thumbnail, the lightbox with the image opens, but it is not possible to save it. I can’t see a button and the right mouse button menu does not show “Save as…” or anything similar.
Can you help me with this issue please?
Thank you
YleniaOctober 5, 2017 at 19:48 #15690
mila_supportMemberHi @servizi
Thank you for contacting us about Photo gallery Plugin Issue.
Please make sure you have unchecked Disable right click option – http://prntscr.com/gtnw1y
October 5, 2017 at 20:08 #15691
AnonymousInactiveThank you for replying.
I don’t have that option. I have the 1.10.9 version of the plugin.
Here you can find a screenshot:
https://ibb.co/meOt1G
How can I do?
PS. Actually the right mouse button works, but the option “Save as…” does not show…
Thank you!October 9, 2017 at 11:30 #15702
AnonymousInactive…any news?
thank you!October 9, 2017 at 12:59 #15706
mila_supportMemberHi @servizi
Please provide the page link on your site with the issue and the screenshots when you click right mouse button to call the context menu and don’t have a “Save as…” function.
October 9, 2017 at 13:45 #15709
AnonymousInactiveHi!
For example:
http://www.pesavento.com/2017/09/24/pesavento-dream-25-after-party/
screenshot –> http://www.pesavento.com/web/wp-content/uploads/2017/10/Senza-titolo-2.jpgBtw… in italian the option Save as… is “Salva immagine con nome…”
October 9, 2017 at 17:47 #15719
mila_supportMemberHi @servizi
Thank you for the link.
Most likely you are clicking not on the image inside the gallery, but on the links “previous photo” or “next photo”. In order to click on the photo itself you need to click in the middle of it – https://prnt.sc/gv6gfr
Or change the Popup theme of your gallery on the Main Settings Tab of the gallery Properties – http://prntscr.com/gv6nwpOctober 9, 2017 at 18:05 #15722
AnonymousInactiveSorry, it didn’t work.
I do click in the middle of the image of course.
I tried to change the Pop up theme but it did not work all the same.
Screenshot –> http://www.pesavento.com/web/wp-content/uploads/2017/10/Senza-titolo-1-1.jpgIf you want, I can share in private mode the login user and password to let you check.
Just let me know.
Thank you again.October 10, 2017 at 18:10 #15737
mila_supportMemberHi @servizi
Please try to change the Popup theme of your gallery on the Main Settings Tab of the gallery Properties – http://prntscr.com/gv6nwp
October 11, 2017 at 17:02 #15741
AnonymousInactiveHi,
you’ve already told me to try that solution and as I said, I tried. But it didn’t work.
Any other suggestion? Maybe it’s a bug? Maybe I have to buy the premium version of the plugin?
Please tell me how to do, because my client is asking me explanations.October 12, 2017 at 16:58 #15753
mila_supportMemberHi @servizi
Thank you for the note, we really appreciate it.
We will try to fix it for you in one of the next versions of the plugin. I will inform you about the update.
October 13, 2017 at 00:26 #15755
AnonymousInactiveHi,
thank you for replying.
I must give an answer to my client. So I ask you when do you think this fix will be released.
Thank youOctober 13, 2017 at 19:30 #15766
mila_supportMemberHi @servizi
We are going to release it on the next week.
October 24, 2017 at 17:12 #15819
AnonymousInactiveHello,
did you release the new version of the plugin?
How can I install it? thanks!October 26, 2017 at 13:53 #15828
mila_supportMemberHi @servizi
I’m sorry, unfortunately currently we have some difficulties in our development department.
But we do everything possible to solve the problem faster.
As soon as we finish it, we will inform you. - AuthorPosts
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