Enable save for images

Home Forums Photo Gallery Plugin Enable save for images

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #15685

    servizi
    Participant

    Hi there,
    I would like to enable download (or save as…) for single images in my gallery. Is it possible?
    At the moment, when one clicks on a thumbnail, the lightbox with the image opens, but it is not possible to save it. I can’t see a button and the right mouse button menu does not show “Save as…” or anything similar.
    Can you help me with this issue please?
    Thank you
    Ylenia

    #15690
    mila_support
    mila_support
    Member

    Hi @servizi

    Thank you for contacting us about Photo gallery Plugin Issue.

    Please make sure you have unchecked Disable right click option – http://prntscr.com/gtnw1y

    #15691

    servizi
    Participant

    Thank you for replying.
    I don’t have that option. I have the 1.10.9 version of the plugin.
    Here you can find a screenshot:
    https://ibb.co/meOt1G
    How can I do?
    PS. Actually the right mouse button works, but the option “Save as…” does not show…
    Thank you!

    #15702

    servizi
    Participant

    …any news?
    thank you!

    #15706
    mila_support
    mila_support
    Member

    Hi @servizi

    Please provide the page link on your site with the issue and the screenshots when you click right mouse button to call the context menu and don’t have a “Save as…” function.

    #15709

    servizi
    Participant

    Hi!
    For example:

    Pesavento Dream 25 – After Party


    screenshot –> http://www.pesavento.com/web/wp-content/uploads/2017/10/Senza-titolo-2.jpg

    Btw… in italian the option Save as… is “Salva immagine con nome…”

    #15719
    mila_support
    mila_support
    Member

    Hi @servizi

    Thank you for the link.

    Most likely you are clicking not on the image inside the gallery, but on the links “previous photo” or “next photo”. In order to click on the photo itself you need to click in the middle of it – https://prnt.sc/gv6gfr
    Or change the Popup theme of your gallery on the Main Settings Tab of the gallery Properties – http://prntscr.com/gv6nwp

    #15722

    servizi
    Participant

    Sorry, it didn’t work.
    I do click in the middle of the image of course.
    I tried to change the Pop up theme but it did not work all the same.
    Screenshot –> http://www.pesavento.com/web/wp-content/uploads/2017/10/Senza-titolo-1-1.jpg

    If you want, I can share in private mode the login user and password to let you check.
    Just let me know.
    Thank you again.

    #15737
    mila_support
    mila_support
    Member

    Hi @servizi

    Please try to change the Popup theme of your gallery on the Main Settings Tab of the gallery Properties – http://prntscr.com/gv6nwp

    #15741

    servizi
    Participant

    Hi,
    you’ve already told me to try that solution and as I said, I tried. But it didn’t work.
    Any other suggestion? Maybe it’s a bug? Maybe I have to buy the premium version of the plugin?
    Please tell me how to do, because my client is asking me explanations.

    #15753
    mila_support
    mila_support
    Member

    Hi @servizi

    Thank you for the note, we really appreciate it.

    We will try to fix it for you in one of the next versions of the plugin. I will inform you about the update.

    #15755

    servizi
    Participant

    Hi,
    thank you for replying.
    I must give an answer to my client. So I ask you when do you think this fix will be released.
    Thank you

    #15766
    mila_support
    mila_support
    Member

    Hi @servizi

    We are going to release it on the next week.

    #15819

    servizi
    Participant

    Hello,
    did you release the new version of the plugin?
    How can I install it? thanks!

    #15828
    mila_support
    mila_support
    Member

    Hi @servizi

    I’m sorry, unfortunately currently we have some difficulties in our development department.
    But we do everything possible to solve the problem faster.
    As soon as we finish it, we will inform you.

Viewing 15 posts - 1 through 15 (of 17 total)
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