- This topic has 7 replies, 4 voices, and was last updated 2 years, 3 months ago by
news979433.
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- January 17, 2019 at 19:09 #21129
AnonymousInactiveThe problem is that the plugin is showing the loading of galleries. However, actual photos are not showing up. I don’t know what is causing this problem. You can see the problem here http://elmira.kg, http://elmira.kg/gallery/
January 18, 2019 at 18:49 #21131
AnonymousInactiveHello,
Please contact us through our internal support.
We will help you to solve the issue.Best regards,
https://supsystic.com
DanteJanuary 22, 2019 at 09:21 #21170
AnonymousInactiveI wrote to you through your internal support three days ago. Still no reply from you. Should I just deactivate your plugin, and install another one?
January 24, 2019 at 00:31 #21209
AnonymousInactiveHello,
Unfortunately we can’t find your message. Could you please resend it if it’s still actual for you?
In theory it can be the conflict with one of your plugins. You can try to deactivate other plugins step by step to see if one of them causes this issue.Best regards,
https://supsystic.com
DanteJanuary 29, 2019 at 00:38 #21241
laurent.lenyParticipantI have the same problem with my customer website
January 29, 2019 at 01:09 #21242
laurent.lenyParticipantThe method for the galleries to be displayed again is to uninstall photo gallery pro version and install it again.
It’s work for me.January 31, 2019 at 17:10 #21257
AnonymousInactiveHello,
It looks like you’ve already fixed this issue. If you still need help with it please contact us through our internal support.
Best regards,
https://supsystic.com
DanteFebruary 10, 2021 at 06:20 #22810
news979433ParticipantI have sent this info to your support group with no response. I have Pro
I use the Link option to get gallery pics from my google drive. Pics are not actually downloaded, Just folder link.
The problem is this, Pics show up fine on laptops of mine and friends.The pics do not load on peoples phones. I had 30 people click on the link of a gallery,
https://www.sportsviewamerica.com/2021/02/09/college-basketball-cats-lose-yet-again-2-9-21-gallery-by-mont-dawson/5 of the 30 were able to load pics, 3 with android, 2 with IPhones
25 people could not get pics to load. There was a mixture of IPhone and Android.
All they get, as well as my phone, is a loading icon.I was previously using NexGen Galleries which I cannot deactivate for fear of losing hundreds of galleries.
Thoughts??
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