Gallery isn't Load

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  • #7622



    First off I want to say that I love your UI and features of this plugin. However, I can never get it to actually load on a page, I just constantly get the 4 squares rotating(loading animation). Below is a non linked test page with just the gallery in it. If you could help me fix this problem I would greatly appreciate it seeing as I would love to test and then buy the plugin if it works. Thanks so much!



    Please write to our Internal Support and we will help you to solve this problem.




    Same problem here (4 animated squares), gallery does not show up. Do I also have to contact the Internal Support or is there a generell solution available?



    Yes, please contact the Internal Support. Unfortunately there is no general solution.



    Hi @samr
    The problem is in your theme due to release of new WordPress version. There is a problem with incorrect selector in this file –
    You can check the error in console of your browser – , also you can read more about this error here –

    Please contact you theme developers. They should fix the problem. Or you can try to fix the problem yourself –
    in this file – – near the line 56, you need to replace the code – a[href=#top] with this – a[href=”#top”]

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