Gallery Types other than VERTICAL disappear

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  • #16202

    alpborcek
    Participant

    Hi,

    I have the pro version. Web Site: alpborcek.com

    I have created a gallery and when I choose a Gallery Type other than vertical, images show for a few milliseconds then disappear. If I use the vertical layout format, it works fine. I use MAgee OneTone theme

    #16203

    alpborcek
    Participant

    Additionally I discovered that when I change a single parameter for the gallery, it does not show right. It happens with all types of galleries.

    #16204

    alpborcek
    Participant

    Actually I think I found the problem, Lazy loading seems to cause the problem.

    Will some one answer me?

    #16208

    Hi @alpborcek

    Thank you for contacting us about Photo Gallery issue.

    I have followed the page link you have provided and can see the gallery – http://prntscr.com/hseuqy

    Besides, we tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.

    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

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