- This topic has 3 replies, 3 voices, and was last updated 5 years ago by Ole_Support.
- January 29, 2018 at 22:33 #16534
I have problem with the image order not staying as I have dragged it, but reorders by itself as I leave the image list- page. It used to work perfectly but after adding some images, it doesn?t stay put anymore. I have 56 images in the gallery at the moment.
Also, the gallery does not update with Chrome, only Firefox. I removed the www-part from the site name and it helped so that it updated to earlier version on Chrome but it still doesn?t update realtime – if I make a change and save it and then update the page on Chrome, the change doesn?t show.
Thanks a lot!
AnuJanuary 31, 2018 at 00:42 #16558
Thank you for contacting us about our Photo Gallery plugin question.
We tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.January 31, 2018 at 14:12 #16569
and thank you for the reply! By deactivating the plugin `WP Fastest Cache? the gallery updates to Chrome. Also, the problems occured after updating this plugin so maybe that was the reason for problems with Chrome. Moving images manually on the image list still does not save and update on the website, but resuffels itself.
AnuMay 11, 2018 at 21:36 #17533
Please contact us through our
We will help you to solve the problem.
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