We tried to reproduce this issue on our test servers – and have no luck with this. Please provide us screenshot of the problem and link where we can check it
Also you can contact us through our internal support. We will check what is wrong and will help you to solve the problem.
Please describe me such settings of your gallery – gallery type, image width and height, and caption effect. I will try to test it with such properties.
Besides please provide me link to the page with gallery, where I will be able to check the issue. Also you can give me the screenshots of gallery settings and screenshot of the issue using this application – https://app.prntscr.com/
Hi, I’m not sure where to find the gallery type (Gallery by Supsystic?)? Nor do I see a way to upload a screenshot. Is there a way to reply via email instead? This is taking too long to just provide the information you need to reproduce.