- January 23, 2016 at 17:55 #7207January 25, 2016 at 16:55 #7217
We tried to reproduce this issue on our test servers – and have no luck with this. Please provide us screenshot of the problem and link where we can check it
Also you can contact us through our internal support. We will check what is wrong and will help you to solve the problem.January 27, 2016 at 06:10 #7228
I don’t seem to be able to attach an image, but here is the code that is generated:
<div style="display: table; height: 100%; width: 100%;"><div class="grid-gallery-figcaption-wrap" style="vertical-align: middle; display: table-cell; text-align: center;"><a class="gg-link " href="http://localhost:8888/website/wp-content/uploads/2016/01/image.jpg" target="_self" title="ImageTitle" rel="prettyPhoto[pp_gal]" style="border-radius: 0px;"> <span style="font-size:14px;">Some caption. </span></a><a href="">a link</a> </div></div>
This is the caption that I put in the UI:
Some caption. <a href="">a link</a>January 27, 2016 at 18:11 #7241
Please describe me such settings of your gallery – gallery type, image width and height, and caption effect. I will try to test it with such properties.
Besides please provide me link to the page with gallery, where I will be able to check the issue. Also you can give me the screenshots of gallery settings and screenshot of the issue using this application – https://app.prntscr.com/January 29, 2016 at 13:49 #7277
Hi, I’m not sure where to find the gallery type (Gallery by Supsystic?)? Nor do I see a way to upload a screenshot. Is there a way to reply via email instead? This is taking too long to just provide the information you need to reproduce.January 29, 2016 at 14:04 #7278
Also, the site is local, so I can’t grant you access.January 29, 2016 at 15:18 #7280
Using this application https://app.prntscr.com/ you can provide me links on the screenshots.
I need screenshot of these settings – http://prntscr.com/9wbqoh and http://prntscr.com/9wbrpf Also the screenshot of the promblem on frontend of your site.
Besides you can send me these screenshots on our email address – [email protected]
Please inform me here about this.
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