- This topic has 3 replies, 2 voices, and was last updated 5 years ago by Ole_Support.
- April 6, 2018 at 04:10 #16900
I have been using the free version and decided to upgrade to pro for the extra features. I followed your directions to download and install.
When I activate the pro version I get a blank page
When I go to the main page on my site, http://bmwccasonora.org, the page is blank until I deactivate one of the photo gallery installations.
To do this, I have to go into my host and deactivate one of the two for my site to be visible. if I deactivate either, then the site works. I tried uninstalling and reinstalling pro, with the same results.
To reiterate, when BOTH items are active, my site only displays a blank white screen.May 11, 2018 at 18:53 #17520
At this moment a I can’t see this problem
Please contact us via internal support
OleMay 12, 2018 at 01:58 #17541
Internal support has replied and has not solved the problem … the PRO plugin doesn’t work. Whenever I activate the PRO plugin, the whole site goes down. That’s the problem. I really want to use PRO but am unable to activate it according to provided directions without having a serious issue.May 13, 2018 at 10:29 #17545
Please apply for internal support. We’ll see what’s up
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