How to create an agent for Live Chat?

In order to create the agent make several steps:

  • Go to WordPress admin area -> Live Chat Settings -> Agents tab -> “Add new agent”.
  • Add New Agent Button

  • Then just add required user information about this agent in opened window – username, email, password, user role etc.
  • New Agent Table

  • Also you can add the agent role for any of your existing user – just select user in your WordPress admin area and activate checkbox “Live Chat Agent” on User Profile screen.
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