How to enable the autostart chat option?

To activate the autostart chat option – you need to create pre-chat trigger.

  • Go to Live Chat Settings -> Pre-Chats Triggers tab -> “Add new trigger”
  • Add New Trigger Button

  • Set the name for trigger and choose the activation conditions for the autostart chat
  • Options for a Trigger

  • Check the “Auto start chat” checkbox and enter the default message for auto-opened chat
  • Auto Start Options

  • Save the trigger
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