Autostart Chat Option Enabling

To activate the autostart chat option – you need to create pre-chat trigger.

    • Go to Live Chat Settings -> Pre-Chats Triggers tab -> “Add new trigger”

Add New Trigger Button

    • Set the name for trigger and choose the activation conditions for the autostart chat

Options for a Trigger

    • Check the “Auto start chat” checkbox and enter the default message for auto-opened chat

Auto Start Options

  • Save the trigger
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